Version 7 (modified by clevy, 3 years ago) (diff)

Working on tickets

Last edition: 03/07/19 20:21:59 by nicolasmartin

Overview

The ticketing system for NEMO is quite active with about 160 ticket opened per year (reporting of last 12 months).

It is quite important to keep the ticketing system up to date, and thus to work on closing the tickets (with or without an associated commit) in an acceptable delay. This implies that all NEMO ST members and hopefully other developers (see list of involved developers/contributors) contribute to this work on a regular basis. This page describes the associated workflow and the responsibilities of each expert in these tasks.

Role and tasks of experts

Ticket workflow
ticket_workflow.png

Following the list of tickets

The list of open tickets needing some additional work is available here (where "Development branch" and "task" types have been excluded).

Each relevant ticket should be assigned to an expert, meaning that only actually new tickets should appear with "new" status, whereas all others should appear as "assigned".

Each expert is requested to check regularly the list of open tickets in order to:

  • accept some assignments which are relevant to his expertise or good will
  • propose assignments for newly created tickets, see list of experts below

In fact, to have an up-to-date ticketing system, there should be nearly no tickets under "new" status, and each expert should have a few (more than one…) tickets assigned to him/her.

Accepting some assignments

Accepting assignments is indeed important in order to share a clear view on the list of tickets remaining to be taken in account.

Resolving the issues

Each expert should aim at closing tickets: List of the tickets assigned to you

Once an expert has accepted the assignment, the following items should be completed:

  • In the ticket, describe the chosen answer(s)
  • If some changes or fixes are to be committed in the NEMO reference, those should be tested before commit, including full SETTE tests in debug mode
  • In the comments of commit, do not forget the associated ticket number
  • Check where commits are relevant (maybe at least 2 places: in the shared users version (3_6_STABLE for now) and in the trunk (version under development)
  • When tasks are completed, close the ticket

Current list of developers/contributors

User['Name', 'Office', 'Role']

emanuelaclementi

['CMCC', 'Developer', 'Emanuela Clementi']

tsearle

['Met_Office', 'Developer', 'Toby Searle']

nemo

Administrator?

jsterlin

['External', 'Jean Sterlin', 'Contributor']

cmao

['Met_Office', 'Chongyuan Mao', 'Developer']

dancopsey

['Dan Copsey', 'Developer', 'Met_Office']

jwhile

['Developer', 'Met_Office', 'james while']

emalod

['eric maisonnave', 'Contributor', 'External']

orioltp

['Oriol Tint\xc3\xb3', 'External', 'Contributor']

petesykes

['Met_Office', 'Peter Sykes', 'Developer']

jchanut

['Developer', 'Jerome Chanut', 'Mercator_Ocean']

kuniko

['Kuniko Yamazaki', 'Met_Office', 'Developer']

lovato

['Developer', 'Tomas Lovato', 'CMCC']

jenniewaters

['Jennie Waters', 'Met_Office', 'Developer']

ayoung

['Amy Young', 'Met_Office', 'Developer']

marc

['Developer', 'Met_Office', 'Marc Stringer']

charris

['Met_Office', 'Developer', 'Chris Harris']

nicolasmartin

['Nicolas Martin', 'CNRS', 'Developer']

jcastill

['Met_Office', 'Juan Castillo', 'Developer']

rbourdal

['Developer', 'Romain Bourdalle-Badie', 'Mercator_Ocean']

djlea

['Met_Office', 'Daniel Lea', 'Developer']

alexwestmohc

['Alex West', 'Met_Office', 'Developer']

mocavero

['CMCC', 'Silvia Mocavero', 'Developer']

erwanraffin

['Erwan Raffin', 'External', 'Contributor']

clevy

['CNRS', 'Developer', 'Claire Levy']

mcastril

['Miguel Castrillo', 'External', 'Contributor']

alistairsellar

['Met_Office', 'Developer', 'Alistair Sellar']

epico

['Italo Epicoco', 'Developer', 'CMCC']

laurent

['Laurent Brodeau', 'External', 'Contributor']

jpalmier

['Julien Palmieri', 'Developer', 'NERC']

stephenhaddad

['Met_Office', 'Stephen Haddad', 'Developer']

gsamson

['Mercator_Ocean', 'Officer', 'Guillaume Samson']

dford

['David Ford', 'Met_Office', 'Developer']

smueller

['NERC', 'Simon Mueller', 'Developer']

cbricaud

['Mercator_Ocean', 'Developer', 'Clement BRICAUD']

pdavis

['Met_Office', 'Developer', 'Philip Davis']

acc

['NERC', 'Officer', 'Andrew Coward']

cguiavarch

['Developer', 'Met_Office', 'Catherine Guiavarch']

hadjt

['Jon Tinker', 'Met_Office', 'Developer']

rlod

['Renaud Person', 'CNRS', 'Developer']

stefryn

['Stefanie Rynders', 'NERC', 'Developer']

dbruciaferri

['Met_Office', 'Developer', 'Diego Bruciaferri']

girrmann

['CNRS', 'Developer', 'Gaston Irrmann']

davestorkey

['Developer', 'Dave Storkey', 'Met_Office']

ohernandez

['Olga Hernandez', 'Mercator_Ocean', 'Developer']

deazer

["Enda O'Dea", 'Met_Office', 'Developer']

smasson

['CNRS', 'Officer', 'Sebastien Masson']

rblod

['Contributor', 'Rachid Benshila', 'External']

flemarie

['Contributor', 'Florian Lemarie', 'External']

csanchez

['Developer', 'Met_Office', 'Claudio Sanchez']

aumont

['Olivier Aumont', 'External', 'Contributor']

jonnywilliams

['Contributor', 'External', 'jonnywilliams']

sciliberti

['Stefania Ciliberti', 'Developer', 'CMCC']

diovino

['Dorotea Iovino', 'Officer', 'CMCC']

francesca

['CMCC', 'Developer', 'Francesca Mele']

mdrudi

['Massimilano Drudi', 'CMCC', 'Developer']

techene

['Sibylle Techene', 'Developer', 'CNRS']

mattmartin

['Developer', 'Met_Office', 'Matt Martin']

dguibert

['Contributor', 'External', 'David Guibert']

kingr

['Met_Office', 'Developer', 'Robert King']

frrh

['Richard Hill', 'Met_Office', 'Developer']

hadcv

['Calvert Daley', 'Met_Office', 'Developer']

hadlh

['Met_Office', 'Developer', 'Leon Hermanson']

emmafiedler

['Met_Office', 'Developer', 'Emma Fiedler']

clem

['Developer', 'Clement Rousset', 'CNRS']

agn

['Developer', 'George Nurser', 'NERC']

niall

['Met_Office', 'Niall Mcconnell', 'Developer']

gm

['CNRS', 'Gurvan Madec', 'Developer']

malcolmroberts

['Met_Office', 'Malcolm Roberts', 'Developer']

clne

['Met_Office', 'Developer', "Clare O'Neill"]

cetlod

['Christian Ethe', 'CNRS', 'Developer']

rrenshaw

['Richard Renshaw', 'Developer', 'Met_Office']

timgraham

['Developer', 'Met_Office', 'Tim Graham']

andmirek

['Developer', 'Met_Office', 'Mirek Andrejczuk']

jpaul

['Julien Paul', 'Developer', 'Mercator_Ocean']

dcarneir

['Davi Carneiro', 'Developer', 'Met_Office']

vancop

['CNRS', 'Developer', 'Martin Vancoppenolle']

phuot

['Pierre-Vincent Huot', 'Contributor', 'External']

mathiot

['Pierre Mathiot', 'External', 'Officer']

wayne_gaudin

['Wayne Gaudin', 'Contributor', 'External']

pbarriat

['Contributor', 'Pierre-Yves Barriat', 'External']

mikebell

['Mike Bell', 'Met_Office', 'Developer']

ldouriez

['External', 'louis douriez', 'Contributor']

jamesharle

['James Harle', 'Developer', 'NERC']

anaguiar

['Ana Aguiar', 'Met_Office', 'Developer']