Changes between Version 19 and Version 20 of Ticket Guidelines/New Ticket Summary


Ignore:
Timestamp:
2017-09-28T00:28:58+02:00 (3 years ago)
Author:
nicolasmartin
Comment:

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  • Ticket Guidelines/New Ticket Summary

    v19 v20  
    1 ''Guidelines for new ticket: 
    2 * ''No support requests for installation here, use [forum:3 this dedicated forum] instead'' 
    3 * ''Check whether a similar issue has already been reported, a simple search can be done by typing a keyword in the 'Summary' field'' 
    4 * ''Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (later obfuscated).'' 
    5 * '' 'Summary' and 'Description' are mandatory fileds, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine.'' 
     1{{{#!div class='compact' 
     2 
     3{{{#!td style='vertical-align: top' 
     4 
     5__Guidelines for new ticket__ 
     6* No support requests for installation here, use [forum:3 this dedicated forum] instead 
     7* Check whether a similar issue has already been reported, a simple search on tickets can be done by typing a keyword in the 'Summary' field 
     8* Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (hidden later). 
     9* 'Summary' and 'Description' are mandatory fields, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. 
     10 
     11}}} 
     12{{{#!td style='vertical-align: top' 
    613 
    714[[Include(wiki:TicketGuidelines/Included)]] 
     15 
     16}}} 
     17 
     18}}}