Changes between Version 20 and Version 21 of Ticket Guidelines/New Ticket Summary


Ignore:
Timestamp:
2017-09-28T00:50:34+02:00 (3 years ago)
Author:
nicolasmartin
Comment:

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  • Ticket Guidelines/New Ticket Summary

    v20 v21  
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    55__Guidelines for new ticket__ 
    66* No support requests for installation here, use [forum:3 this dedicated forum] instead 
    77* Check whether a similar issue has already been reported, a simple search on tickets can be done by typing a keyword in the 'Summary' field 
    8 * Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (hidden later). 
     8* Notification: set your email in your profile (see [/prefs 'Preferences']), add in the 'Cc' field usernames or emails (hidden later). 
    99* 'Summary' and 'Description' are mandatory fields, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. 
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    1414[[Include(wiki:TicketGuidelines/Included)]]