Changes between Version 22 and Version 23 of TicketGuidelines/NewTicketSummary

Timestamp:

2020-03-20T11:44:39+01:00 (4 years ago)

Author:

nemo

Comment:

--

TicketGuidelines/NewTicketSummary

@@ -4 +4 @@
 
 __Guidelines for new ticket__
-* No support requests for installation here, use [forum:3 this dedicated forum] instead
-* Check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field
-* Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later).
-* 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags].
+* For help or support, do not open a ticket,  use [forum:3 this dedicated forum] instead
+* Before creating the ticket, check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field
+Setting the fields
+   * Version: 4.0-HEAD for all tickets on the up-to-date shared release or trunk for developers
+   * Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later).
+   * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags].
 
 }}}