Changes between Version 22 and Version 23 of Ticket Guidelines/New Ticket Summary


Ignore:
Timestamp:
2020-03-20T11:44:39+01:00 (7 months ago)
Author:
nemo
Comment:

Legend:

Unmodified
Added
Removed
Modified
  • Ticket Guidelines/New Ticket Summary

    v22 v23  
    44 
    55__Guidelines for new ticket__ 
    6 * No support requests for installation here, use [forum:3 this dedicated forum] instead 
    7 * Check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field 
    8 * Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later). 
    9 * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags]. 
     6* For help or support, do not open a ticket,  use [forum:3 this dedicated forum] instead 
     7* Before creating the ticket, check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field 
     8Setting the fields 
     9   * Version: 4.0-HEAD for all tickets on the up-to-date shared release or trunk for developers 
     10   * Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later). 
     11   * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags]. 
    1012 
    1113}}}