Changes between Version 27 and Version 28 of Ticket Guidelines/New Ticket Summary


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Timestamp:
2020-03-28T12:00:25+01:00 (7 months ago)
Author:
nemo
Comment:

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  • Ticket Guidelines/New Ticket Summary

    v27 v28  
    44 
    55__Guidelines for new ticket__ 
    6 * '''For help or support, do not open a ticket,  use [forum:3 this dedicated forum] instead''' 
     6* '''For help or support, do not open a ticket,  use [forum:3 the forums] instead''' 
    77* Before creating the ticket, check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field 
    88__Setting the fields in the ticket__ 
    9    * '''Select ticket type first''': it will change the fields to complete 
     9   * '''Select ticket type first''' since it will change the fields to complete.  
     10   * Types available :  Bug, Defect, Feature request or Task (task is for developers only, corresponding to actions of the work plan) 
    1011   * Version: 4.0-HEAD for all tickets on the up-to-date shared release (or trunk for developers only) 
     12   * Component: parts of NEMO reference concerned by the ticket. Use "MULTIPLE" if more than one component 
    1113   * Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later). 
    1214   * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags].