Changes between Version 27 and Version 28 of TicketGuidelines/NewTicketSummary

Timestamp:

2020-03-28T12:00:25+01:00 (4 years ago)

Author:

nemo

Comment:

--

TicketGuidelines/NewTicketSummary

@@ -4 +4 @@
 
 __Guidelines for new ticket__
-* '''For help or support, do not open a ticket,  use [forum:3 this dedicated forum] instead'''
+* '''For help or support, do not open a ticket,  use [forum:3 the forums] instead'''
 * Before creating the ticket, check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field
 __Setting the fields in the ticket__
-   * '''Select ticket type first''': it will change the fields to complete
+   * '''Select ticket type first''' since it will change the fields to complete. 
+   * Types available :  Bug, Defect, Feature request or Task (task is for developers only, corresponding to actions of the work plan)
    * Version: 4.0-HEAD for all tickets on the up-to-date shared release (or trunk for developers only)
+   * Component: parts of NEMO reference concerned by the ticket. Use "MULTIPLE" if more than one component
    * Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later).
    * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags].