''Guidelines for new ticket: * ''No support requests for installation here * ''Check whether a similar issue has already been reported, a simple search can be done by typing a keyword in the 'Summary' field * ''Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (later obfuscated). * '' 'Summary' and 'Description' are mandatory fileds, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. [[Include(wiki:TicketGuidelines/Included)]]