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__Guidelines for new ticket__
* '''For help or support, do not open a ticket,  use [forum:3 the forums] instead'''
* Before creating the ticket, check whether a similar issue has already been reported, search on tickets by typing a keyword in the 'Summary' field
__Setting the fields in the ticket__
   * '''Select ticket type first''' since it will change the fields to complete. 
   * Types available :  Bug, Defect, Feature request or Task (task is for developers only, corresponding to actions of the work plan)
   * Version: 4.0-HEAD for all tickets on the up-to-date shared release (or trunk for developers only)
   * Component: parts of NEMO reference concerned by the ticket. Use "MULTIPLE" if more than one component
   * Notification: set your email in [/prefs preferences], add in the 'Cc' field usernames or emails (hidden later).
   * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is recommend for further querying with [/tags Tags].

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[[Include(wiki:TicketGuidelines/Included)]]

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