Changes between Version 19 and Version 20 of TicketGuidelines/NewTicketSummary
- Timestamp:
- 2017-09-28T00:28:58+02:00 (7 years ago)
Legend:
- Unmodified
- Added
- Removed
- Modified
-
TicketGuidelines/NewTicketSummary
v19 v20 1 ''Guidelines for new ticket: 2 * ''No support requests for installation here, use [forum:3 this dedicated forum] instead'' 3 * ''Check whether a similar issue has already been reported, a simple search can be done by typing a keyword in the 'Summary' field'' 4 * ''Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (later obfuscated).'' 5 * '' 'Summary' and 'Description' are mandatory fileds, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine.'' 1 {{{#!div class='compact' 2 3 {{{#!td style='vertical-align: top' 4 5 __Guidelines for new ticket__ 6 * No support requests for installation here, use [forum:3 this dedicated forum] instead 7 * Check whether a similar issue has already been reported, a simple search on tickets can be done by typing a keyword in the 'Summary' field 8 * Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (hidden later). 9 * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. 10 11 }}} 12 {{{#!td style='vertical-align: top' 6 13 7 14 [[Include(wiki:TicketGuidelines/Included)]] 15 16 }}} 17 18 }}}