Changes between Version 20 and Version 21 of TicketGuidelines/NewTicketSummary
- Timestamp:
- 2017-09-28T00:50:34+02:00 (7 years ago)
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TicketGuidelines/NewTicketSummary
v20 v21 1 1 {{{#!div class='compact' 2 2 3 {{{#!td style='vertical-align: top '3 {{{#!td style='vertical-align: top; border: 0pt' 4 4 5 5 __Guidelines for new ticket__ 6 6 * No support requests for installation here, use [forum:3 this dedicated forum] instead 7 7 * Check whether a similar issue has already been reported, a simple search on tickets can be done by typing a keyword in the 'Summary' field 8 * Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field(hidden later).8 * Notification: set your email in your profile (see [/prefs 'Preferences']), add in the 'Cc' field usernames or emails (hidden later). 9 9 * 'Summary' and 'Description' are mandatory fields, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. 10 10 11 11 }}} 12 {{{#!td style='vertical-align: top '12 {{{#!td style='vertical-align: top; border: 0pt' 13 13 14 14 [[Include(wiki:TicketGuidelines/Included)]]