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TicketGuidelines/NewTicketSummary (diff) – NEMO

Changes between Version 20 and Version 21 of TicketGuidelines/NewTicketSummary


Ignore:
Timestamp:
2017-09-28T00:50:34+02:00 (7 years ago)
Author:
nicolasmartin
Comment:

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  • TicketGuidelines/NewTicketSummary

    v20 v21  
    11{{{#!div class='compact' 
    22 
    3 {{{#!td style='vertical-align: top' 
     3{{{#!td style='vertical-align: top; border: 0pt' 
    44 
    55__Guidelines for new ticket__ 
    66* No support requests for installation here, use [forum:3 this dedicated forum] instead 
    77* Check whether a similar issue has already been reported, a simple search on tickets can be done by typing a keyword in the 'Summary' field 
    8 * Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (hidden later). 
     8* Notification: set your email in your profile (see [/prefs 'Preferences']), add in the 'Cc' field usernames or emails (hidden later). 
    99* 'Summary' and 'Description' are mandatory fields, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. 
    1010 
    1111}}} 
    12 {{{#!td style='vertical-align: top' 
     12{{{#!td style='vertical-align: top; border: 0pt' 
    1313 
    1414[[Include(wiki:TicketGuidelines/Included)]]