Changes between Version 18 and Version 19 of TicketGuidelines/NewTicketSummary
- Timestamp:
- 2017-07-18T18:14:05+02:00 (7 years ago)
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TicketGuidelines/NewTicketSummary
v18 v19 1 1 ''Guidelines for new ticket: 2 * ''No support requests for installation here 3 * ''Check whether a similar issue has already been reported, a simple search can be done by typing a keyword in the 'Summary' field 4 * ''Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (later obfuscated). 5 * '' 'Summary' and 'Description' are mandatory fileds, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine. 2 * ''No support requests for installation here, use [forum:3 this dedicated forum] instead'' 3 * ''Check whether a similar issue has already been reported, a simple search can be done by typing a keyword in the 'Summary' field'' 4 * ''Notification: set your email in your profile (see [/prefs 'Preferences']), add registered users or external users with their emails in the 'Cc' field (later obfuscated).'' 5 * '' 'Summary' and 'Description' are mandatory fileds, 'Keywords' field is highly recommend for further querying with [/tags Tags] engine.'' 6 6 7 7 [[Include(wiki:TicketGuidelines/Included)]]