| | 19 | ORCHIDEE 4 comes with a 12 month warranty (starting on March 10th 2019)! This warranty is valid for the head of the trunk if no code changes were made and for the default configurations (analytical spinup, FG1, FG2, FG4 and FG5). The warranty applies to model crashes, ipsl errors and obvious bugs (e.g., spikes, sudden changes on January 1st, crazy values, …). Following the establishment of the problem, you need to extract a 1 pixel or 3x3 pixel test case that reproduces the crash on Obelix. A script to extract the restart files for this kind of restricted test cases can be downloaded from svn [here]. Once the TRUNK FORCE has received the test case, the first response time is 5 working days (outside the holiday period). If your problem falls outside the warranty we can still give assistance and advice. |
